HR Competencies

• Communication


To help participants develop skills in planning, writing, and reviewing a variety of writing projects from email to short reports by cultivating new writing habits. This “hands-on” workshop will show managers, supervisors, and professionals how to produce business documents that get positive results. The format includes class exercises, group discussion, and individual guidance.


​Planning your message

  • ​Recognizing the purpose
  • Appraising the audience
  • Choosing the format
  • Organizing ideas
Writing for the Reader
  • ​Clarifying main ideas
  • Using language concisely
  • Considering your reader’s needs
  • Crafting readable paragraphs
  • Using transitions
  • Getting desired responses
Reviewing your writing
  • Eliminating errors
  • Punctuating correctly
  • Choosing words appropriately
  • Using sentences effectively

Designed For

Employees who are responsible for preparing their own correspondence, writing to customers, developing internal documents, or reviewing other written communications

BONUS! Individual Review Option: The instructor will confidentially review your writing and return it to you during the session. Please email up to three short documents (maximum five pages) to, ATTN: Jenny Morse. Documents must be received one week prior to date of workshop.


Jenny Morse, Ph.D., Appendance​


Class Details

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