HR Competencies

  • Relationship Management
  • Communication
  • Ethical Practice


When communication goes awry, it is often difficult to identify the source, cause, or more importantly how to redirect in a more productive and ideally positive manner. This workshop is based on years of research and practical tools to support each person in accessing the critical awareness needed to improve or modify their interpersonal communication in the workplace. This rich, interactive, and intentionally introspective seminar allows participants to work with and examine their internal and external personal and professional habits that impact their ability to enhance and/or improve relationships. Expert instruction, readily applicable communication style assessment, class exercises, and feedback, are all used to provide participants with increased self-awareness, transferable skills, and practical knowledge to become more thoughtful and effective communicators.


  • Examining essentials of the communication process
  • Exploring how our life experiences, beliefs, perceptions, and choices affect communication
  • Understanding personality preferences using the Insight Inventory assessment
  • Learning to adapt communication styles to enhance effectiveness
  • Gaining tools for how to better communicate while under stress
  • Determining how, when and where to take personal responsibility for our role in communication interactions
  • Becoming more skilled at how to deliver and receive difficult feedback
  • Making a commitment: to implement realistic changes

Designed For

Anyone who wishes to develop more effective communication in the workplace (Participants must be able to attend all three days)


Employers Council staff

On-Site Option

In addition to the standard on-site rate, there is a $20 per-person materials fee.​


Class Details

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