HR Competencies

  • Critical Evaluation 
  • Global and Cultural Effectiveness


Baby Boomers can retire overnight and take with them all those years of earned know-how you’ve come to rely upon. It’s not an easy fix. It’s not simply a question of replacing Boomers with younger workers. While college graduates, Gen X, and Gen Y are eager to fill the numbers gap they can’t instantly know the institutional business and industry-related knowledge the Boomers developed. Both the organization and the up and coming leaders can potentially lose knowledge critical to their success. Roughly 10,000 baby boomers will turn 65 today, and about 10,000 more will cross that threshold every day for the next 15 years. When will it affect you? Are you ready for your experienced employees with decades of knowledge to walk out the door? Do you have any strategies to transfer knowledge from older worker to younger workers? While there is no full replacement for a valuable employee, steps can be taken to retain some of their understanding in vital areas. This highly interactive work- shop provides a practical guide for stopping the brain drain capturing valuable knowledge, skills, and experience so it can be shared among employees of all the generations in the workplace.


You will learn how to:​

  • Who Wants What? Identify generational differences in transferring knowledge between Boomers, Gen X, and Gen Y
  • What do you stand to lose? What keeps you up at night? Anticipate and assess your knowledge gaps
  • “Just Ask!” to find the best practices for transferring the most difficult, often unspoken, unwritten and unrecorded the what’s “inside their head” internalized knowledge and expertise
  • “Just Ask!” How to convert captured knowledge into effective solutions for Boomers, Gen X and Gen Y employees
  • “Just Ask!” What to do when Gen X & Gen Y don’t think they need information and Boomers don’t want to share it!
  • How To Make It Work? Design retaining, transferring, and retrieving plans to create a brain trust and avoid the brain bust
  • Now What? Build a knowledge culture that encourages sharing and collaboration

Designed for

Anyone who is looking to strategically capture employee knowledge before it walks out the door of your organization


Susan Wehrspann, Susan Wehrspann and Associates


Class Details

Don't see what you are looking for?

Contact Us