Objective

Problems come in all shapes and sizes.  Broken systems, flawed processes, failing teams – each is a problem to be solved. This course will walk you through a series of steps to best define, document, explore, and evaluate the problem in front of you.  Topics included are: defining your problem, determining the root cause, generating options, identifying and implementing the best solution, creating an actionable plan and monitoring the results.

Credits



Class Details

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