To introduce steps employees can take when faced with intimidating, threatening or violent situations in the course of performing their job duties. Practical suggestions are given on how to avoid becoming a victim and to diffuse a potentially violent situation. This class will focus on the prevention cycle of workplace violence, which includes awareness, planning, and action. Employees will learn how to recognize the behaviors that generally precede violence in the workplace and how to respond in order to increase personal safety.

Optional: Active Shooter Module If selected, this seminar may contain a module which includes a review of guidelines from the Department of Homeland Security as to what to do if/when an active shooter is in the work-place. The module includes discussion of how the guidelines would apply in one’s own organization and allows participants to think through an action plan.


  • Defining and recognizing workplace violence
  • Prevention Cycle: Awareness, Planning, Action
  • Recognizing escalating behaviors, threats, and warning signs
  • Prevention strategies and de-escalation
  • Reporting potential violence
  • Case studies and exercises

Designed For

All employees, supervisors, and managers


Class Details

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